Privacy Policy
Global Logistics Alliance Privacy Policy
1. Introduction and Scope of Application
1.1.
Welcome to Global Logistics Alliance Co., Limited ("we", "our", or "the Company"). This Privacy Policy explains how we collect, use, share, and protect your personal data when you access our website and related services.
1.2.
This Policy applies to all services and applications available at https://www.glafamily.com ("Services"). By using the Services, you agree to the terms outlined in this Privacy Policy.
1.3.
The Company is incorporated in the Hong Kong Special Administrative Region and complies with the Hong Kong Personal Data (Privacy) Ordinance (PDPO), as well as other applicable laws.
2. Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
2.1.
Account: A unique account created for You to access our Services.
2.2.
Affiliate: An entity that controls, is controlled by, or is under common control with the Company.
2.3.
Company: Global Logistics Alliance, registered in Hong Kong, with operating offices in Mainland China and Hong Kong.
2.4.
Cookies: Small files placed on your device to store browsing information.
2.5.
Country: Refers to the location of the user.
2.6.
Device: Any device capable of accessing the Service, such as a computer, smartphone, or tablet.
2.7.
Personal Data: Information relating to an identified or identifiable individual.
2.8.
Service: The website and related applications offered by the Company.
2.9.
Service Provider: Any third-party company or individual who processes data on behalf of the Company.
2.10.
Usage Data: Information collected automatically when you use the Service, including browsing and interaction data.
2.11.
You / User: The individual or entity accessing or using the Service.
3. Types of Personal Data Collected
3.1.
We may collect the following information:
3.2.
Name, email address, phone number
3.3.
IP address, device information, browser type/version
3.4.
Location data, country, company name
3.5.
Usage Data (pages visited, time spent, device identifiers)
3.6.
Usage Data (pages visited, time spent, device identifiers)
3.7.
Automatically collected information includes mobile device identifiers (IMEI, Android ID, IDFA, OAID, SIM IMSI), system version, and application usage logs.
4. Purpose of Data Processing
4.1.
Provide, maintain, and improve our Services;
4.2.
Respond to user inquiries and requests;
4.3.
Analyze service usage and optimize performance;
4.4.
Provide personalized content and promotional information (users may opt out);
4.5.
Comply with legal obligations and protect the Company's lawful interests.
5. Data Storage, Cross-Border Transfer, and Dual Primary Servers
5.1.
Data is stored on dual primary servers located in Mainland China and Hong Kong. Cross-border data transfer may occur to ensure business continuity and high availability.
5.2.
Data transfers comply with applicable laws:
5.2.1.PIPL (China): Requires user consent and adequate security measures;
5.2.2.GDPR (EU): May rely on Standard Contractual Clauses (SCC) or other lawful mechanisms;
5.2.3.PDPO and other jurisdictions: Ensure recipients have sufficient safeguards.
5.3.
We implement technical and administrative measures including encryption, access control, and security audits.
5.4.
Compliance with Other Regional Laws
5.4.1.In addition to the above-mentioned laws, the Company will also take compliance measures in accordance with applicable data protection laws of other jurisdictions where our business operates or where users are located (including but not limited to the United States, Canada, the United Kingdom, Australia, Singapore, and other regions), to ensure that cross-border data transfers and processing activities comply with local legal requirements.
6. Data Security and Retention
6.1.
We use commercially reasonable security technologies to protect data, including encryption, access control, and audits.
6.2.
Personal data is retained only as long as necessary to fulfill its purposes.
6.3.
Usage data may be retained for internal analysis and service optimization; duration may be extended when necessary for security or legal obligations.
7. User Rights
7.1.
Users may exercise their rights under applicable laws:
7.1.1.GDPR / PIPL: Access, rectification, erasure, restriction of processing, data portability, objection, withdrawal of consent.
7.1.2.CCPA / CPRA: Right to know, right to delete, opt-out of data sale, non-discrimination.
7.1.3.PIPEDA: Access, rectification, withdrawal of consent, deletion, complaint.
7.1.4.CDPA (Virginia): Access, rectification, deletion, data portability.
7.2.
For users located in jurisdictions not covered by the above laws, the Company will still respect their personal information rights. Where reasonable, we will process such requests in accordance with the principles outlined in this Policy, including access, correction, deletion, or withdrawal of consent.
8. Children's Privacy
8.1.
The Services are not directed to children under 13. If we become aware of collecting data from children under 13, we will delete such data. Parental or guardian consent is required where necessary.
9. Cookies and Tracking Technologies
9.1.
We use cookies, beacons, tags, and scripts to analyze service usage.
9.1.1.Necessary Cookies: These cookies are essential to ensure the proper functioning of the Services.
9.1.2.Functionality Cookies: Remember user preferences and improve experience.
10. Policy Updates and Notification
10.1.
This Privacy Policy may be updated periodically. Users will be notified via website notices or email, and the effective date will be updated. We recommend that users review this Privacy Policy regularly.
11. Governing Law and Dispute Resolution
11.1.
This Privacy Policy is governed by the laws of Hong Kong SAR while complying with Mainland China and other relevant jurisdictions' data protection laws.
11.2.
Disputes shall first be resolved through amicable negotiation. If negotiation fails, disputes may be submitted to the Hong Kong International Arbitration Centre (HKIAC) for arbitration.
12. Contact
12.1.
For any questions about this Privacy Policy or to exercise your rights, contact us:
12.2.
Email: info@glafamily.com
12.3.
Phone: +86 755 2512 7661
13. Use of Google Analytics
13.1.
We use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies and similar technologies to analyze your use of the Site and compile reports on website activity. For more information on Google Analytics and its data practices, please review Google's Privacy Policy:
13.2.
Policy: https://policies.google.com/privacy.
13.3.
You can opt-out of Google Analytics by using the Google Analytics Opt-Out Browser Add-on, available here: https://tools.google.com/dlpage/gaoptout/.
14. Third-Party Services and Outsourced Processing
14.1.
Face Data Declaration
14.1.1.GLA Family does not retain face data in any form. Faces are only used by third parties for photo search. The technology provider of the third-party photo album we use is https://premagic.com
14.1.2.The collected selfie is only used to search and create a personalized gallery for that person from their event photos.
14.1.3.Data is collected by premagic.com. GLA Family does not collect user facial data in any form. The privacy policy of premagic.com is at https://blog.premagic.com/privacy/. The face data is stored for a year, for the person to access his gallery and find his pictures using face recognition.
14.2.
Instant Messaging Function
14.2.1.The app includes an IM (Instant Messaging) function, which is provided by the widely-used Netease Cloud. Their IM function is widely available on the App Store. The main permissions involved are for the microphone and camera.
14.2.2.For privacy terms, please refer to Netease Cloud's privacy policy at https://yunxin.163.com/clauses?serviceType=3.
14.3.
DCloud uni-app Usage
14.3.1.Our product is developed based on DCloud uni-app (5+ App/Wap2App), during the running of the application, you need to collect your device unique identification code (IMEI/android ID/DEVICE_ID/IDFA, SIM card IMSI information, OAID) to provide statistical analysis Service, and improve performance and user experience through application startup data and exception error log analysis, to provide users with better services.
14.3.2.For details, please visit "DCloud User Terms of Service" at https://ask.dcloud.net.cn/protocol.html
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